Lots of people write about solutions to the problem that Note-writing practices are generally ineffective. The vast majority of that writing fixates on a myopic, “lifehacking”-type frame, focused on answering questions like: “how should I organize my notes?”, “what kind of journal should I use?”, “how can I make it easy to capture snippets of things I read?”, etc.
Answers to these questions are unsatisfying because the questions are focused on the wrong thing. The goal is not to take notes—the goal is to think effectively. Better questions are “what practices can help me reliably develop insights over time?”, “how can I shepherd my attention effectively?” etc. This is the frame in which Evergreen note-writing as fundamental unit of knowledge work makes sense: Evergreen note-writing helps insight accumulate.
In terms of technology, what matters is not “computer-support note-taking” but “computer supported thinking.”
It’s easy to focus on “note-taking” because it’s a visible component of an invisible practice: if you see someone insightful writing in their notebook, you might imagine that if you get the right notebook and organize it well, you’ll be insightful too. And of course, taking notes is tangible. It’s relatively easy, and it feels like doing something, even if it’s useless (Note-writing practices provide weak feedback). So it’s an attractive nuisance.
People who write extensively about note-writing rarely have a serious context of use
Matuschak, A. (2019, December). Taking knowledge work seriously. Presented at the Stripe Convergence, San Francisco.
Conversation with Michael Nielsen, 2019-12-16
computer supported thinking
A nice screed on this subject: Notes Against Note-Taking Systems - by Sasha Chapin
Many bloggers and “life-hackers” have made a full-time job of suggesting how you should organize your journal, or how you should most effectively Write about what you read to internalize texts deeply. We should take this advice seriously insofar as those practices have helped the authors achieve meaningful creative work: “Better note-taking” misses the point; what matters is “better thinking”
But most people who write about note-taking don’t seem particularly accomplished in their own fields, whatever those may be. In fact, most such writers aren’t applying their notes to some exogenous creative problem: their primary creative work is writing about productivity. These writers offer advice on note-taking to help scientists and executives with the challenges of their work, but the advice was developed in a context disconnected from those external realities. There are two related problems here: Effective system design requires insights drawn from serious contexts of use, and Powerful enabling environments usually arise as a byproduct of projects pursuing their own intrinsically meaningful purposes.
Luhmann, by contrast, barely wrote about his Zettelkasten: he focused on his prolific research output, then published a couple small essays about his practices near the end of his career.
John Locke is one interesting counter-example. Evidently a prolific note-taker, he published a book on his “New Method of Making Common-Place Books”.
I’m not quite guilty of this problem myself, but I certainly slip into this behavior for weeks at a time. This is a cautionary note. Related: The most effective readers and thinkers I know don’t take notes when reading.
Stolberg, M. (2014). John Locke’s “New Method of Making Common-Place-Books”: Tradition, Innovation and Epistemic Effects. Early Science and Medicine, 19(5), 448–470. https://doi.org/10.1163/15733823-00195p04